Is there an age limit for the concert?
There is no age limit for our ticketed concert season. Alcoholic
beverages will be available for guests 21 and over with a valid
ID.
Do you allow in and out privileges?
Unfortunately, we do not allow in and out privileges. If you go
outside of the gate, you will not be allowed back in.
Do I have to bring my printed ticket to the event?
Nope, just download the Eventbrite app to your phone and login
in. Your tickets will be saved there. Or you can have the ticket
saved into your Apple Wallet/Passbook. You can also bring up the
email or PDF on your phone and we can scan you in right there! If
all else fails, you are more than welcome to bring a printed
version of your ticket.
What is a valid ID?
Valid ID is a state issued identification card, state issued
drivers license, military ID, or valid passport. All ID’s must be
current. We do not accept expired ID’s.
What are my parking options at the event?
There is plenty of parking near Quarry Park. Please be aware of
all street signs. Check out the parking map here
> http://rocklin.ca.us/pod/parking-information
What can’t I bring to the event?
Please see Rules and Regulations for the concert season listed
above.
What is the refund policy?
Tickets purchased for events at Quarry Park are
non-refundable. All ticket sales are final. Refunds are only
issued if an event is cancelled. All events are rain or shine.
The name on the ticket doesn’t match the attendee. Is that okay?
You can transfer the ticket to someone else by logging into your
Eventbrite account. If you have any issues, go ahead and email us
at event.tourism@rocklin.ca.us
.
Is my ticket transferable to another event?
No, unfortunately you cannot transfer from one event to
another. Tickets purchased for events at Quarry Park are
non-refundable. All ticket sales are final.
Can I update my registration information?
Not a problem, login to your account and update your
information. If you have any issues, go ahead and email us
at event.tourism@rocklin.ca.us
.
What form of payment do you accept?
For online payments, we accept Visa, MasterCard, American
Express, or Discover. At the Parks and
Recreation office(5460 5th Street, next to
Johnson-Springview Park), we can accept cash, money order, Visa,
MasterCard, American Express, or Discover. We have limited cash,
so bring exact change.
How do I learn about future events going on in Rocklin?
You can follow us on Facebook at @RocklinQuarryPark,
on Twitter/X at @QuarryParkRkln or
Instagram at @RocklinQuarryPark
or join our E-Blast list by signing up for email
notifications. You can also text
Rocklin to 42828 to join our mailing list!
I forgot to purchase ahead of time, is there a Will Call or Box
Office?
If the show is not sold out, you can still purchase tickets at
our Box Office up to 1 hour before gates open located
at the main entrance. We can take Visa, MasterCard, American
Express, or Discover credit/debit card.
I need accommodations through ADA.
The Platinum Living Amphitheater is accessible to persons using
wheelchairs and others with disabilities. Informational
material is available in large print. Assistive listening
devices, materials in other alternative formats, American Sign
Language interpreters and other accommodations will be made
available upon request. Contact Kevin Huntzinger,
(916) 625-5269, Providing at least 72 hours’ notice (or
two weeks’ notice for American Sign Language interpreters) will
help to help ensure availability.
In order to assist the City’s efforts to accommodate persons with
severe allergies, environmental illness, multiple chemical
sensitivity or related disabilities, attendees at public meetings
are reminded that other attendees may be sensitive to various
chemical based scented products. Please help the City to
accommodate these individuals.
Accessible parking is available at: City Hall Parking
Lot
For inquiries or requests for accommodations, please call:
(916) 625-5200
Where can I contact the organizer with any questions?
We are at the City of Rocklin’s Parks & Recreation Office located
at 5460 5th Street, Rocklin, CA 95677 near Johnson-Springview
Park. You can reach us by phone at (916) 625-5200 or email us at
event.tourism@rocklin.ca.us
.