With the Access Rocklin app, you can quickly submit requests from
your smartphone without needing to make a phone call. The
majority of the services provided through Access Rocklin can be
reported through the app in a few easy steps.
- Select the type of request to be submitted
- Provide the location for the request. You can either type in
the address directly, or let the app use your phone’s GPS
- Upload a photo of the concern and answer some specific
questions about the request. Details are always appreciated.
- Provide contact information in case there are any questions
about your request.
City staff will receive requests immediately. Submissions will be
tracked and answered in a timely manner. Residents can check on
the status and receive messages about requests as they are
processed. Requests can be submitted anonymously or include
contact information for the City to follow up. The personal
information entered by users to create an Access Rocklin account
or to submit requests, like phone numbers or email addresses,
will not be shared with anyone outside of authorized City of