The City of Rocklin is excited to announce the launch of a new and improved Business License Tax system in partnership with HdL Companies, going live on May 5, 2025. This enhanced system is designed to make it easier, streamlined, and more convenient for business owners to apply for and renew business licenses, submit payments, and access customer support. 

What’s New? 

In response to feedback from Rocklin’s business community, the City has partnered with HdL to implement a more streamlined process through a new Business Support Center. This streamlined process is designed to support business owners by ensuring compliance with all permitting, zoning, and code requirements, helping make the startup process as smooth and efficient as possible. Key features include: 

• Business License Applications – A simplified process for new businesses applying for their license. 
• Renewals Made Easy – Convenient options for license renewals, including online and traditional mail. 
• Online Filing & Payment – An intuitive web portal for filing and paying license taxes using credit card or electronic check. 
• Dedicated Customer Support – Support is available Monday through Friday, 8:00 am to 5:00 pm (PST) via phone or email. 

Important Transition Dates 

To ensure a smooth transition, please note the following key dates: 

• April 30 at 5:00 pm – The current online system will shut down. 
• May 1–4 – Applications may be submitted by mail or dropped off at City Hall, but City staff will not be able to process applications in-house. Forms will be forwarded to HdL for processing once the new system is live. 
• May 5 – The new HdL Business License system officially goes live. 

We strongly encourage businesses to wait until May 5 to submit applications or renewals through the new online portal for the streamlined service. 

We’re committed to making this transition as seamless as possible. Our team, in coordination with HdL, is working to ensure minimal disruption to your business license operations. The new system will provide a better experience, saving you time and improving access to your license information. 

We appreciate your role in making Rocklin a thriving business community. These improvements are part of our ongoing effort to support local businesses and provide top-tier service. 

Additional business license information: rocklin.ca.us/get-business-license