Housing Services FAQs

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Am I eligible for financial assistance with my utility bills?

The City does not provide financial assistance with utility bills.  However, PG&E provides assistance to low-income, disabled and senior citizen customers through numerous programs and community outreach projects.

Are there low income senior housing projects?

Yes.  A listing of senior apartments is available on the Senior Housing section.

How do I get a copy of a deed?

A copy of a deed can be obtained by contacting the Placer County Recorders Office at (530) 886-5600.

How do I qualify for affordable housing?  

Affordable housing programs have qualification requirements based on household size and income.  Typical programs are geared toward households who earn 50%, 80% or 100% of the county’s median income.  For current housing income limits, please refer to the Income Limits section. 

I am being evicted.

For information about tenant rights, please refer to our Fair Housing section.  In addition, the California Dept. of Consumer Affairs publishes a handbook: California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities.

I am homeless and need help.

There are several agencies in the area that can assist during these times of need. Please refer to our Homeless Assistance section. 

I want to complain about my landlord.

For information about tenant rights, please refer to our Fair Housing section.  In addition, the California Dept. of Consumer Affairs publishes a handbook: California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities. 

I want to complain about my realtor or broker.

The State Department of Real Estate (DRE) provides A Consumer Guide to Filing Real Estate Complaints or contact the DRE at (916) 227-0864.  

I want to know my rights as a renter.

For information about tenant rights, please refer to our Fair Housing section.  In addition, the California Dept. of Consumer Affairs publishes a handbook: California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities. 

I want to rent a city-owned apartment.

The City of Rocklin does not own any apartments.  However, a listing of privately owned apartments is available on the Apartment section. 

I’m renting and the property has no heat or hot water.

The City has codes setting the minimum standards for the condition of housing to provide a healthy and safe living environment. The City’s Code Enforcement can be reached by calling (916) 625-5498. 

Building & Code Compliance

I’m renting and am plagued by rodents and bugs.

The City has codes setting the minimum standards for the condition of housing to provide a healthy and safe living environment. The City’s Code Enforcement can be reached by calling (916) 625-5498. 

Building & Code Compliance

I’m renting and have no air conditioning.

The City has codes setting the minimum standards for the condition of housing to provide a healthy and safe living environment. The City’s Code Enforcement can be reached by calling (916) 625-5498. 

Building & Code Compliance

I’m renting and the property has a problem with water/electric/gas.

The City has codes setting the minimum standards for the condition of housing to provide a healthy and safe living environment. The City’s Code Compliance Division can be reached by calling (916) 625-5498. 

Building & Code Compliance

Is there rent control in Rocklin?

Other than a very limited rent control program in mobile home parks, the City does not have rent control covering other types of dwellings such as apartments and houses.

My electricity and gas are about to be cut off and I need help.

The City does not provide financial assistance for electricity and gas.  However, PG&E provides assistance to low-income, disabled and senior citizen customers through numerous programs and community outreach projects.

My tenant is unreasonable.

The City is not involved in tenant-landlord relationships.  You may wish to contact an attorney.

Tell me about Fair Housing program.

There are several state and federal agencies that provide assistance for persons who believe they have experienced discrimination in housing-rental, sales, or financing because of race, color, religion, sexual orientation, national origin, marital status, handicap, or familial status.  For information on Fair Housing, please refer to our Fair Housing section.

Tell me about Section 8 housing.

The Housing Choice Voucher Program, formerly called Section 8, is funded by the U.S. Housing and Urban Development Department, and managed by local housing authorities.  The housing program provides rental assistance to very low-income households.

Rocklin’s Housing Choice Voucher Program is through:

City of Roseville’s Housing Authority and
County of Placer’s Housing Authority

Tell me about the first time home buyer program.

The First Time Home Buying Program can assist low- to median-income households in purchasing their first home with a low interest “silent second” mortgage.  For further information, please refer to the First Time Homebuyer section.  

Tell me about the Low-Income Home Energy Assistance Program (LIHEAP).

LIHEAP provides assistance to eligible low-income households to manage and meet their immediate home heating and/or cooling needs. Visit http://www.csd.ca.gov/services/helppayingutilitybills.aspx for more information. 

What programs are there to help me fix up my property?

The City’s Home Repair Program offers low interest loans to repair homes including health and safety hazards, weatherization and space or room addition to alleviate overcrowding.  Both single-family homes and multi-family dwellings are eligible for assistance.  Call (916) 625-5100 for more information about the program. 

Home Repair Assistance